Terms and Conditions

1. Introduction

These General Terms and Conditions (“Terms”) govern your use of the ecommerce website (“Site”) and your purchase of products from the Site. By accessing and using the Site, you agree to these Terms. Please read them carefully.

2. Registration

To use some of the services or features made available to you on the Site, you will need to register for an account. When you register, you will be required to provide certain information, including your name, email address, and a password. You are responsible for maintaining the confidentiality of your account and password.

3. Ordering

When you place an order through the Site, you are making an offer to purchase the products you have selected. We reserve the right to refuse or cancel any order for any reason at any time.

4. Payment

All prices listed on the Site are in Singapore dollars (SGD), and are inclusive of GST. Payment can be made via the payment methods available on the Site. We reserve the right to change the payment methods available on the Site from time to time.

5. Shipping and Delivery

We ship our products within Singapore only. Shipping fees and delivery times will vary depending on the delivery destination and the weight of the products ordered. We are not responsible for any delays caused by the shipping or delivery party.

International shipping can be arranged upon request with a delivery rate quoted by us

6. Returns and Refunds

Returns and refunds are subjected on case to case basis, we may offer you an exchange, or store credits, at our discretion. For goods that are defective or damaged upon arrival, please contact us within 7 days of receiving the product.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of ScaleUp or its content suppliers and is protected by Singapore and international copyright and trademark laws. No copying or using any material from the website without written permission by us.

8. Limitation of Liability

We will notbe liable for any damages of any kind arising from the use of the Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with Singapore law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Changes to the Terms

We reserve the right to modify these Terms at any time. Your continued use of the Site following any such modification constitutes your agreement to be bound by the modified Terms.